Terms of Service

These Terms of Service govern purchases and services provided through qevzoriq.com. By using our website or placing an order, you agree to these terms together with the policies referenced on our website.

1. Store Operator

Qevzoriq™ is owned and operated by Shenzhen Xintuo Sumai Technology Co., Ltd.

2. Online Store

Qevzoriq™ provides an online retail service offering children's toys and related play products.

You may not use our website or products for unlawful purposes or violate applicable laws while using our services.

3. Product Information

We make reasonable efforts to present product descriptions, photographs, dimensions, features, colors, included components, and other information accurately.

Actual colors and appearance may vary slightly depending on device displays, lighting, manufacturing batches, and other normal factors.

4. Children's Products

Parents, guardians, and other adult purchasers are responsible for reviewing product descriptions, age recommendations, warnings, dimensions, components, and instructions before allowing a child to use a product.

Adult supervision should be provided whenever indicated by the product, instructions, age of the child, or circumstances of use.

5. Prices

Prices are displayed on the website and may change from time to time. The price applicable to an order is generally the price displayed when the order is submitted, subject to correction of obvious pricing or technical errors where permitted by law.

6. Orders

We reserve the right to decline or cancel an order where reasonably necessary, including suspected fraud, payment failure, inventory problems, obvious pricing errors, delivery restrictions, or other legitimate business reasons.

7. Payment

Available payment methods are displayed during checkout. Payment processing may be performed by third-party payment providers.

8. Shipping

Most orders are processed within 1–3 business days. Estimated delivery after dispatch is generally 7–15 business days. Delivery times are estimates rather than guaranteed arrival dates.

9. Returns & Refunds

Eligible items may generally be returned within 30 days after delivery, subject to our Return & Refund Policy and applicable product restrictions.

10. Intellectual Property

Website content, branding, graphics, original text, and other protected materials associated with Qevzoriq™ may not be reproduced or commercially exploited without authorization except where permitted by law.

11. Prohibited Conduct

Users may not interfere with website security, introduce malicious code, attempt unauthorized access, scrape the website unlawfully, misuse customer services, or use the website for fraudulent or illegal activities.

12. Third-Party Services

Our website may rely on third-party providers for hosting, payments, delivery, analytics, and other services. Their services may be subject to their own terms and policies.

13. Errors & Availability

Product availability, pricing, descriptions, or other website information may occasionally contain errors. We may correct errors and update information where reasonably necessary.

14. Changes to These Terms

We may update these Terms of Service when our operations, services, or legal requirements change. The current version will be published on this website.

15. Contact Information

Qevzoriq™
Shenzhen Xintuo Sumai Technology Co., Ltd.
Owner / Responsible Person: Wang Youke
Email: service@qevzoriq.com
Phone: +86 178 9646 0496
Customer Service Hours: 8:00 AM–9:00 PM

1st Floor, Security Office, Building 3, Yinger Fashion Park,
Xinshi Community, Dalang Subdistrict, Longhua District,
Shenzhen, China