This Shipping Policy explains the general order processing and delivery procedures for purchases made through Qevzoriq™.
Order Processing
Most orders are prepared for shipment within 1–3 business days after the order is successfully placed and payment is confirmed.
Business days generally exclude weekends and public holidays.
Estimated Delivery Time
After dispatch, estimated delivery is generally 7–15 business days.
Delivery estimates are not guaranteed and may vary depending on destination, shipping carrier, customs processing, weather conditions, public holidays, local delivery conditions, and other circumstances outside our reasonable control.
Shipping Charges
Applicable shipping charges, free-shipping eligibility, or promotional shipping offers will be displayed on the website or during checkout before the order is submitted.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address. Please review your shipping information carefully before completing checkout.
If you notice an address error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has already been dispatched.
Tracking Information
When tracking is available, tracking details will normally be sent to the email address associated with your order after shipment.
Tracking updates may require additional time to appear after a shipping label or tracking number has been created.
Multiple Packages
In some cases, items from the same order may be shipped separately and may arrive at different times.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. Where applicable, such charges are generally the responsibility of the recipient unless stated otherwise during checkout.
Delayed or Missing Deliveries
If your order appears significantly delayed, please contact us with your order number so that we can review the available tracking information and assist where reasonably possible.
Contact Us
Email:
service@qevzoriq.com
Phone:
+86 178 9646 0496
Customer Service Hours: 8:00 AM–9:00 PM
Business Information
Qevzoriq™ is operated by Shenzhen Xintuo Sumai Technology Co., Ltd.
Owner / Responsible Person: Wang Youke
Business Address:
1st Floor, Security Office, Building 3, Yinger Fashion Park,
Xinshi Community, Dalang Subdistrict, Longhua District,
Shenzhen, China