Privacy Policy

This Privacy Policy explains how Qevzoriq™ collects, uses, shares, and protects personal information when customers visit qevzoriq.com, place an order, or contact us.

1. Information We Collect

Depending on how you interact with our website, we may collect:

  • Name
  • Email address
  • Telephone number
  • Billing and shipping address
  • Order and transaction information
  • Device and browser information
  • IP address
  • Website activity and cookie information
  • Information voluntarily provided when contacting us

2. How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders
  • Arrange shipment and delivery
  • Provide customer support
  • Send order and service communications
  • Process returns and refunds
  • Detect fraud and improve website security
  • Improve our products, website, and customer experience
  • Maintain business and accounting records
  • Comply with legal and regulatory requirements

3. Service Providers

We may share information with service providers when reasonably necessary to operate our business, including providers supporting website hosting, payment processing, shipping, order fulfillment, analytics, fraud prevention, technical services, and customer support.

4. Payment Information

Payment transactions are handled through available payment-service providers. We do not ask customers to send complete payment-card details by email or ordinary customer-support messages.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies for essential website functions, shopping-cart functionality, security, preferences, performance, analytics, and advertising measurement.

6. Data Retention

We retain personal information only for as long as reasonably necessary for order processing, customer service, accounting, fraud prevention, legal compliance, dispute resolution, and legitimate business purposes.

7. Data Security

We use reasonable administrative and technical measures intended to protect personal information. However, no method of online transmission or storage can be guaranteed to be completely secure.

8. Your Privacy Choices

Depending on applicable law and your location, you may have rights relating to access, correction, deletion, restriction, objection, portability, or other controls concerning your personal information.

Privacy requests may be sent to service@qevzoriq.com.

9. Children's Privacy

Although Qevzoriq™ sells children's toys, our online store is intended for purchases made by adults. Children should not submit personal or payment information through the website without the involvement of a parent or legal guardian.

10. Policy Updates

We may update this Privacy Policy when our practices, services, or applicable requirements change. The current version will be posted on this website.

11. Contact & Business Information

Brand: Qevzoriq™

Company: Shenzhen Xintuo Sumai Technology Co., Ltd.

Owner / Responsible Person: Wang Youke

Email: service@qevzoriq.com

Phone: +86 178 9646 0496

Customer Service Hours: 8:00 AM–9:00 PM

Address:
1st Floor, Security Office, Building 3, Yinger Fashion Park,
Xinshi Community, Dalang Subdistrict, Longhua District,
Shenzhen, China