Who operates Qevzoriq™?
Qevzoriq™ is owned and operated by Shenzhen Xintuo Sumai Technology Co., Ltd. The owner / responsible person is Wang Youke.
What kind of products does Qevzoriq™ sell?
Qevzoriq™ specializes in children's toys, including creative, educational, imaginative, activity, and everyday play products.
How long does order processing take?
Most orders are prepared for shipment within 1–3 business days.
How long does delivery take?
Estimated delivery is generally 7–15 business days after dispatch. Actual delivery times can vary by destination, carrier, customs processing, public holidays, and other factors outside our control.
Will I receive tracking information?
When tracking information is available, it will normally be sent to the email address provided during checkout after the order has been dispatched.
Can I return an item?
Eligible products may be returned within 30 days of delivery. Please contact us before sending a return.
What if my toy arrives damaged or incorrect?
Contact service@qevzoriq.com with your order number and clear photos of the item and packaging.
How long do refunds take?
Once an approved refund has been issued, it generally takes approximately 5–10 business days to appear, depending on your bank or payment provider.
How do I know whether a toy is appropriate for my child?
Please review the individual product page, age guidance, dimensions, product specifications, warnings, and included instructions before use. Adult supervision should be provided where appropriate.
How can I contact Qevzoriq™?
Email:
service@qevzoriq.com
Phone:
+86 178 9646 0496
Customer Service Hours: 8:00 AM–9:00 PM
Qevzoriq™ is committed to providing customers with a clear and secure checkout experience.
Accepted Payments
Available payment methods are displayed during checkout. Payment options may vary depending on your location, currency, device, and payment-provider availability.
Payment Processing
Payments are processed through the payment services made available through our online checkout.
Qevzoriq™ will never ask customers to send complete payment-card information, passwords, or other sensitive payment credentials by email or ordinary customer-service messages.
Secure Checkout
Our website uses HTTPS encrypted connections to help protect information transmitted between your browser and our website.
Billing Information
Customers are responsible for providing complete and accurate billing information. A transaction may be declined, delayed, or subject to additional verification when information cannot be verified by the payment provider.
Payment Authorization
Submitting an order authorizes the applicable payment provider to process the transaction according to the payment method selected during checkout.
Currency
Prices and checkout currency are displayed on the website or checkout page. Your bank or payment provider may apply currency-conversion fees or other charges that are outside Qevzoriq™'s control.
Payment Questions
Email:
service@qevzoriq.com
Phone:
+86 178 9646 0496
Customer Service Hours: 8:00 AM–9:00 PM
Business Operator
Qevzoriq™ is owned and operated by Shenzhen Xintuo Sumai Technology Co., Ltd.
Owner / Responsible Person: Wang Youke
Business Address:
1st Floor, Security Office, Building 3, Yinger Fashion Park,
Xinshi Community, Dalang Subdistrict, Longhua District,
Shenzhen, China